WHAT YOU WILL BE DOING
- Support customers by replying to all their requests via Help Desk within 12 hours.
- Live chat with customers to support their real-time inquiries.
- Call customers when needed to solve urgent issues.
- Handle urgent requests from customers on weekend by shifts.
- Write product tutorials and solutions so customers can understand how to use our products effectively.
REQUIREMENTS
- Preferable candidate good at planning and organizational skills
- Good English skills, especially in writing and speaking. Live chat with customers to support their real-time inquiries.
- Call customers when needed to solve urgent issues.
- Handle urgent requests from customers on weekend by shifts.
- Write product tutorials and solutions so customers can understand how to use our products effectively
BENEFITS
- Competitive NET salary
- 13th month salary
- 1-2 month salary as annual performance bonus
- Clear vision of your career progress: performance review with potential for raise 2 times per year and Team leader promotion opportunity
- Working directly with foreign customers, leverage your Business English Communication skills.
- Dynamic, flexible and equal working environment
- Working with a team full of young and passionate talents
- Boosting your creativity and productivity at work to the highest level at our modern working place
- Flexible working hours
- Travelling abroad with the company every year
APPLY
Send your CV & impress our manager with whatever you have at hr@icomify.com
Title: [ICOMIFY]_FULL NAME_CUSTOMER SERVICE
Deadline: 12/06/2021
ICOMIFY 